Volunteer Feedback Coordinator

We are looking for a friendly volunteer to take responsibility of completing telephone feedback surveys with families who have used our services.

The role involves:

Contacting families with a list of pre agreed questions and passing on any queries to the Care Management Team to manage and respond.

We will provide appropriate training and support.

Skills and Experience Required:

• Friendly and personable
• Confident on the telephone
• Able to accept feedback without trying to solve 
• Understands the importance of confidentiality
• Available one morning or afternoon a week for 3-4 hours

How to apply:

Please download and fill in the volunteer application form.

Alternatively, please contact Helena Maskell, Volunteer Services Manager on: 01962 763705 or email: volunteering@naomihouse.org.uk