Shop Assistant - Ferndown

Closing date: 30 April 2024

Our charity shops provide a great source of income to enable us to provide care for local children and their families. We are looking for a Shop Assistant to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Shop Assistants to reflect this in their approach to work.

Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature. Although not essential, experience in retail would be ideal and a full driving licence would be useful.

The role is part-time 1 day a week, with some Saturday working. You will also help provide some cover for the Shop Manager’s absence (holidays, regular day off, sickness absence) so flexibility over working days will be needed.

Key Responsibilities

Under the guidance and direction of and working with the Shop Manager and Assistant Shop Manager:

  • Maximize shop income and achieve agreed sales targets, pricing and stock rotation.
  • Ensure that the shop is kept clean and tidy at all times and that stock is well displayed to attract customers and drive-up sales.
  • To ensure that any administrative and financial procedures are followed including till reconciliation, daily banking of takings and weekly reporting of sales. 
  • With the Shop Manager and Assistant Shop Manager, ensure that the shop premises comply with Health & Safety legislation, including fire safety, for staff, volunteers and customers.
  • Deliver excellent customer service.


Benefits include a competitive salary, 24 days holiday, group pension scheme, life assurance and the opportunity to work in an organisation where every job matters!

Click to download our full range of benefits

Job Types:

Part-time, Permanent role. 7 hours (1 day) per week to include some Saturdays


£12.00 per hour

To apply:

Please send your CV and covering letter to us at or complete and return the application form.

Click to download a full job description

Click to download an application form

If you would like to speak to someone before applying, then please contact Clare Froud HR Advisor on 01962 763713.

Apply for this role

Send your CV and covering letter using the form below