As the Covid-19 lockdown began, the region’s hospices for children and young adults, Naomi House & Jacksplace, temporarily suspended respite care and instead offered up 6 staffed beds to Hampshire Hospitals NHS Foundation Trust. Adults from neighbouring hospitals were admitted to Jacksplace to be cared for by our skilled nursing and care team, so leaving the NHS better able to address the immediate challenge with Coronavirus.

With most indications suggesting the Covid-19 peak is now passed and the NHS less likely to be overwhelmed, Naomi House children’s hospice has reopened to provide emergency funded respite care for families in times of crisis.

Jacksplace is now temporarily closed to allow extensive maintenance work to take place.

Our Chief Executive, Mark Smith, said: “We can be extremely proud of the part we have played in helping the NHS cope during the Covid-19 crisis but now, as all signs point to the peak having been passed, we can turn our attention back to our core mission and supporting life limited children from across the south. While this isn’t business as usual and it may be some time until we open fully for planned respite, it is an important step towards once again providing the full and comprehensive service that local families so desperately need.”

We care for more than 500 families across the south, and our family support team have stayed connected with them throughout lockdown. We have delivered a raft of virtual services, from social work and bereavement counselling to sibling support and play therapy. We continue to offer end of life care for children and young adults at the hospices.

Please considering supporting Naomi House & Jacksplace as we support local families through this crisis by donating today.

Coronavirus (Covid-19) Update

Naomi House & Jacksplace is taking a range of precautions to reduce the risk to our service users, staff, volunteers, supporters and partners.

What does Coronavirus mean for the hospices?

The situation is changing rapidly but it has become clear that this challenge will be around for some time. It may be the case that our service needs to pivot often in order to support  our friends and colleagues in the NHS and to protect the health and wellbeing of our families. We remain vigilant and adaptable. We will do all we can to communicate these changes promptly and accurately.


Our shops and warehouse remain closed but we are assessing how to begin opening a limited number of shops safely. We will take a slow and cautious approach to this, and Government announcements about retail reopenings do not mean we will open our entire shop network overnight.

Shop Volunteers

If you are a volunteer at one of our shops, we thank you for your support and your patience. You’ve probably seen the updates from the government about non-essential retail being given the OK to open again from the middle of June. It’s good to hear that there is some progress for our high streets but there is still some way to go. We have started to look at how and if we could re-open, but there is a lot to consider as we’re sure you appreciate, from staff and volunteers availability, safety of colleagues and customers, social distancing measures and potential income.  I’m afraid we can’t yet give you a definitive on the next step for us, but we are working on it and we’ll keep you posted as our thoughts and plans develop.

You can help us re-open smoothly by ensuring we have your most up-to-date contact information, including email addresses. Please email us with correct details, stating the shop or area of the organisation you volunteer in. 

What can you do to help?

The best thing members of the public can do to help is maintain good hand washing and infection control measures, social distancing and follow government advice as closely as possible. Stay home!

It is clear that it will be enormously difficult for Naomi House & Jacksplace to raise money to fund our service until this crisis has completely passed. We need your help now more than ever. If you wanted to support our work this year and beyond, you can make a donation here

Further information on Coronavirus and the most up-to-date official advice can be found here: