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These are the terms and conditions of use for the for Naomi House website, together with our privacy policy. If you have any questions or comments, feel free to email us at excellence@naomihouse.co.uk.
Terms and conditions
This website is owned and managed by Wessex Children's Hospice Trust. Our registered office is at Naomi House, Stockbridge Road, Sutton Scotney, Winchester, Hampshire, SO21 3JE. For the purpose of these terms and conditions, 'us''we' and 'our' refer to Wessex Childrens' Hospice Trust. References to Wessex Childrens' Hospice Trust include Naomi House Children's Hospice Limited, our trading subsidiary.
These terms and conditions apply to this website only.
Your use of the website constitutes your acceptance of these terms and conditions.
We may change these terms and conditions from time to time, and post any revised terms on the website. Your continued use of the website implies your consent to any such changes.
If you have any questions please contact us.
This website is intended to provide information about the activities of Wessex Childrens' Hospice Trust, and to allow patrons to make donations/contributions to the Trust.
We make every effort to ensure that the information on our website is up to date and correct but we cannot guarantee that it is 100 per cent free of inaccuracies, errors or omissions. In particular, where information is provided to or compiled by us, we endeavour to ensure that it is the most complete and accurate information available but we cannot take responsibility for any inaccuracies, omissions or errors attributable to the author of such materials.
Wessex Childrens' Hospice Trust is not responsible for ensuring the availability of the website or the timeliness or otherwise of any content or information being made available to you.
We reserve the right to replace or amend any part of the website at any time without notice.
To stay up to date, please check this page each time you use this website. Wessex Childrens' Hospice Trust reserves the right to modify these terms and any linked policies at any time without notice. Your continued use of the site after any such replacement or modification, constitutes acceptance of the relevant changed or new terms of use.
Please be aware that any decision made by users of our site on the basis of the information on them, is the sole responsibility of the user. Whilst we take reasonable efforts to ensure that our website does not contain any viruses, trojans, or other malicious software, you should take your own precautions to ensure the integrity of your system and data. We do not give any warranty as to the availability of the website, and we reserve our right to take it down for any reason whatsoever in our absolute discretion.
We do not accept liability (as far as permitted by law) for any loss or damage (whether direct, indirect, or consequential) arising from any use of the website or reliance on the information of links included in the website.
Nothing in these terms and conditions shall limit or exclude our liability for fraudulent misrepresentation, for death or personal injury resulting from our negligence, or the negligence of our employees.
You agree to indemnify and hold us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to any breach by you of these terms and conditions or arising from your use of our website.
Use of the website is subject to English law. All claims or disputes arising out of or in connection with the use of the site shall be subject to the jurisdiction of the courts of England. However, we reserve the right to bring proceedings in the courts of the country of your residence.
Copyright, trademarks and all other intellectual property rights on our website are owned or licensed to Wessex Childrens' Hospice Trust, unless otherwise stated. You are responsible for ensuring that you comply with any applicable copyright laws and regulations.
We would be delighted to see our materials used more widely, and You are free to copy, distribute and transmit the material on the website under the following conditions:
Attribution. You must attribute the work in the manner specified by the author or licensor (but not in any way that suggests that they endorse you or your use of the work).
Non-commercial. You may not use this work for commercial or business purposes without prior written consent from Wessex Children's Hospice Trust.
No Derivative Works. You may not alter, transform, or build upon this work.
Our permission to reproduce copyright material does not extend to any material on these websites that is copyright material of any other person.
If you do wish to use any material from our website for any commercial or business purpose, you must write for permission to the Company Secretary at Naomi House, Stockbridge Road, Sutton Scotney, Winchester, Hampshire, SO21 3JE. Give us the full details of what you want to use and how you plan to use it, and we will get back to you as soon as possible.
Our website includes links to other websites that we hope you find useful and informative. However we do not endorse or accept liability for the content or privacy policy of anyone else's websites. Any use of a third party website is entirely at your own risk. We suggest that you check the privacy policy and the terms of use of sites linked to any of our websites that you visit.
We welcome links to our website. If you want to display the content of our website surrounded or framed by material not originating from Wessex Childrens' Hospice Trust you must obtain prior written permission from Wessex Childrens' Hospice Trust. Please contact fundraising@naomihouse.org.uk for such permission.
Any link to our website must comply with the following conditions:
1. The link must consist of the following text only: Wessex Childrens' Hospice Trust or Naomi House and the URL in respect of which Wessex Childrens' Hospice Trust's consent has been given:
2. The link must not create the false impression that your organisation or any of its products or services, is recommended by or associated in any way with Wessex Children's Hospice Trust.
3. The existence of the link, its position, appearance or any other aspect of it must not damage or be likely to damage the name or reputation of Wessex Childrens' Hospice Trust:
4. Selection of the link by a user must display our website as a full screen and not within a frame on the website on which the link appears:
5. You shall take all reasonable precautions to ensure that the use and existence of the link does not cause the transmission to any Wessex Children's Hospice Trust website of viruses or other deleterious programming routines.
We reserve the right to require the removal of any link to our website at any time (whether or not previous consent to such link has been given).
Unfortunately the Trust is unable to refund any donations made online.
If you have a query about any information contained in this website please email us at fundraising@naomihouse.org.uk. We will reply to your query within 2 working days.
Wessex Childrens' Hospice Trust is committed to protecting your privacy. We ensure that all your personal information is held securely and safely.
The privacy policy explains how we collect, use and store information, and what that might mean for you. Wessex Childrens' Hospice Trust holds and processes personal details in accordance with the Data Protection Act 1998 and is registered with the information commissioner (registration no. Z5063145) as a data controller. We process personal data for the following purposes only:
1. Maintaining accounts and records
2. Provision of Health and other services
3. Administrative purposes
4. Fundraising
It is your right to request details of the information we hold about you. For a copy of your personal information held by us, write to:
Sophie Norvill Data Controller Wessex Childrens' Hospice Trust Naomi House Stockbridge Road Sutton Scotney Winchester Hampshire SO21 3JE
Together with a cheque for £10 made out to Wessex Childrens' Hospice Trust. We will respond within 40 days of receiving your letter. Make sure you also send us the cheque (to cover administrative costs) and proof of identity, such as copy of your passport or UK or Irish driver's license or proof of your identity.
For more information about data protection and your rights, see the Information Commissioner's website at www.ico.gov.uk.
We obtain data from our website and other collection methods for a number of reasons set out above, including providing you with the most useful relevant information about Wessex Childrens' Hospice Trust. We do this through collecting and analyzing both anonymous, or aggregate, data, and personal data volunteered by you online or through other collection methods.
In some areas of our website, for example forms, orders and emails we collect personal details such as your name, address, telephone number and email address. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so.
Where relevant, information is provided to explain why the data is being collected and how it will be used. In some cases we may ask you to 'opt-in' to receive future communications including email, or text marketing. In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is not connected to you personally, and is in aggregate from. This kind of data helps us understand how our visitors use our site so that future website development can better meet your needs.
In some circumstances, we collect data from our website using cookies. A cookie is an alphanumeric text file that is sent from a website and stored on your computers hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit them again, they recognise you as visitor and can help you with personalised information in filling out forms, for instance, or signing in. Most browsers allow you to turn off the cookie function. To do this, look at the help menu on your browser.
Wessex Childrens' Hospice Trust does not routinely use cookies on its site. From time to time, we may use cookies to limit the number of times you are exposed to pop up windows or other advertising. We also sometimes use cookies to track popular points of entry to our site and routes around areas of our site (that is, click paths) during specific appeals or campaigns. As with other statistics about visitors to our site, this tracking is anonymous and aggregate and does not relate to any information we might hold about individuals. If our usage of cookies changes in the future, this will be explained in our privacy policy.
www.cookiecentral.com is a good place to look if you want more information.
Our policy is to email you only if you have said that you want electronic communication from us. This is in accordance with the Privacy and Electronic Communication Regulations. All our emails will offer you the chance to decline future emails.
As a matter of Wessex Childrens' Hospice Trust policy, we do not sell, rent or pass on any information about you to other organisations. However, we may share your data with our subsidiary company. Of you do not wish us to use this information in this way, please email us at: info@naomihouse.org.uk. We may also need to pass on information when required by law or by regulatory body (for example, for a Gift Aid audit by the Inland Revenue or if asked by law enforcement agency). We may provide third parties with overall information about visitors and users to our site, but this information, as explained above, is both aggregate and anonymous. Your privacy is protected. Occasionally, we employ agents to carry out tasks on our behalf, such as fulfilling orders or processing donations. These agents are bound by our data handling policy to protect your privacy just as we would ourselves.
We want to make sure the information we hold about you is correct. If you spot any errors, if you contact details change, or you wish to receive information about Wessex Childrens' Hospice Trust or its subsidiary company let us know. You can contact us by email at fundraising@naomihouse.org.uk.
We maintain a high level of physical and electronic security in relation to the collection, storage and disclosure of you information. We take reasonable steps to ensure that any information we hold about you is protected. When processing financial transactions, we use www.metacharge.com software, which encrypts information given over the internet. The software scrambles data transmitted between your computer and our server, where it is unscrambled securely.
However, as we all know, the internet carries risks. While we make every reasonable effort to ensure the information sent to us is done securely, we cannot warrant the security of information transmitted to us through the internet. When you transmit information to us via the internet, you do so at your own risk.
From time to time, we will make changes to this policy to keep it up to date and relevant. Please make sure your check regularly to see what has changed. If you carry on visiting our site after an amendment has been made, this will constitute your acceptance of any amendments we have made to out privacy policy.
The Wessex Children's Hospice Trust is a company limited by guarantee (Number 02601495) and a registered charity (Number 1002832). Our registered office is at Naomi House, Stockbridge Road, Sutton Scotney, Winchester, Hampshire, SO21 3JE